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Survey Rules & Regulations

  1. ELIGIBILITY – The Luminato Festival Survey 2022 contest is only open to residents of Canada who are over the age of majority and are not employees of Luminato (herein referred to as the “Contest Sponsor”), its parent and affiliated companies, representatives, dealers and agents, Contest suppliers and judges, or domiciled with any such employee. 
  1. CONTEST PERIOD – The Contest starts at 9:00am on June 9, 2022 and continues until 12pm on June 30, 2022, the “Contest Closing Date”. No purchase necessary. All times are Eastern Standard Time. 
  1. TO ENTER the Contest – 
  • Go to the Survey to complete the Luminato Festival Survey 2022 and enter your email address at the end as instructed on or before the Contest Closing Date. 
  • This Contest is in no way sponsored, endorsed or administered by, or associated with Microsoft. You understand that you are providing your information to Luminato, and not to Microsoft. Microsoft is completely released of any and all liability by each entrant in this Contest. 
  • Limit of one (1) entry per person. Any attempt or suspected attempt to enter more than once per person or use robotic, automatic, programmed or any entry methods not authorized by these rules, shall be deemed as tampering and will void all of your entries. All entries that are incomplete, illegible, damaged, contain an erroneous phone and/or email address or do not conform to or satisfy any condition of the rules may be disqualified by the Contest Sponsor. 
  1. PRIZE – There is one (1) Luminato Arts in the City Experience grand prize consisting of the following: 
  • Two-night hotel stay for two people, including breakfast for two at T|Bar restaurant and hotel underground self-parking for the stay, courtesy of Chelsea Hotel, Toronto; 
  • Volvo Recharge model for the weekend and a sustainable dinner for two in Toronto, courtesy of Volvo Car Canada; 
  • Assorted M·A·C Cosmetics for eyes, lips and cheeks with an addition of M·A·C make up brushes, courtesy of M·A·C; and 
  • Tickets to Toronto arts and culture events, curated by Luminato’s Artistic Director (details to be confirmed with selection of contest fulfillment dates). 

Winner will be solely responsible for travel to and from the designated Toronto location to pick up the Volvo Recharge vehicle. Winner will also be responsible for all other incidental costs and expenses not specifically set forth herein that are incurred by the winner, and the winner shall not seek reimbursement for same from the Contest Sponsor. 

Without limiting the generality of the foregoing, the following general conditions apply to the Volvo Recharge model (the “Vehicle”): (i) colour and other specifics of the Vehicle will be at the sole and absolute discretion of the Volvo and subject to availability; (ii) the confirmed winner will be required to personally take delivery of the Vehicle from a location reasonably close to their place of residence in Canada as determined by Volvo, in its sole and absolute discretion (the “Location”), and will be required to present adequate personal identification (in a form acceptable to Volvo – including, without limitation, government issued photo identification); (iii) Vehicle will not be released unless and until the confirmed winner first shows proof (in a form acceptable to Volvo) of having a valid and unencumbered driver’s license (equivalent to a full “G” class license in Ontario) in the province/territory in which they reside and proof (in a form acceptable to Volvo) of being insurable; (iv) the confirmed winner is solely responsible for all other costs and expenses that are not included in the Prize description above, including, but not limited to, costs and expenses associated with obtaining a valid driver’s license, vehicle registration, licensing, insurance, tolls, fuel and fluids; and (v) the winner must sign Volvo’s form of Vehicle Use Agreement (or other similar document) (the “Agreement”) and must be insurable and eligible under the terms and conditions of the Agreement.  Without limiting the effect of the Agreement, the following conditions shall apply to the use of the Vehicle: (a) vehicle must be returned to the Location on the date and time specified by Volvo; (b) confirmed winner shall be solely responsible for any and all damages (including, but not limited to, excessive wear and tear) to the Vehicle that are not covered by the insurance; (c) only the confirmed winner will be authorized to drive the Vehicle (unless additional drivers have been approved by Volvo, in writing, pursuant to the terms of the Agreement); (d) smoking is NOT permitted in the Vehicle; and (e) the vehicle must be returned in accordance with the Agreement and in the same condition as assumed, normal wear and tear excepted. 

  1. DRAW – A random draw by a representative of the Contest Sponsor or an independent judging agency from all eligible entries received will be made at approximately 12:00 pm on June 30, 2022 at Luminato at 180 Shaw Street, Suite 301, Toronto Ontario, M6J 2W5.  The first entrant selected will be deemed the potential winner who will be contacted by email within one (1) or two (2) business day of the draw at the email address indicated on his/her/their entry. 
  1. If the selected entrant does not respond via email by July 07, 2022 following the first attempt of contact, incorrectly answers the skill-testing question, or declines the prize, the Contest Sponsor reserves the right, at its sole discretion, to select another entrant via random draw from all remaining eligible entries or to cancel the prize. 
  1. The prize, and portions thereof, must be accepted as awarded and is not transferable, redeemable, refundable or exchangeable for cash and not replaceable if lost/stolen. The Contest Sponsor reserves the right, at its sole discretion, to substitute the prize, or portion thereof, with a prize of at least equal value in the event of the unavailability of the described prize, or for any other reason. 
  1. To be declared a winner, a selected entrant must first correctly answer, unaided, a time-limited, mathematical skill-testing question administrated by email or by phone; and may need to return a signed Declaration of Compliance with the Contest Rules and a full Liability and Publicity Release. The decisions of the Contest Sponsor and, where applicable the Contest judges, are final and without appeal in all matters related to the Contest and the awarding of prizes. 
  1. By entering this Contest and accepting the prize, the winner consents to the use of his/her/their entry, name, city of residence and/or voice, statements, any photographs or other likenesses for publicity, advertising or informational purposes carried out by the Contest Sponsor and/or its advertising agencies in any medium or format, in perpetuity worldwide without further notice or compensation. 
  1. The Contest is subject to all applicable federal, provincial and municipal laws and regulations. 
  1. No communications will be entered into except with selected entrants. 
  1. Odds of winning depend on the total number of eligible entries received. The Contest Sponsor takes no responsibility for lost, stolen, delayed, damaged, misdirected, late or destroyed entries, or for typographical or other production errors. The Contest Sponsor is not responsible for any errors or omissions in printing or advertising for this Contest. Prizes may not be exactly as shown in Contest advertising and/or promotional materials. All entries become the property of the Contest Sponsor. 
  1. The Contest Sponsor is collecting personal data about entrants for the purpose of administering this Contest.  No further informational or marketing communications will be received by entrants unless entrants provide the Contest Sponsor with explicit permission to do so by indicating such on the Contest entry form. The collection, use and/or disclosure of any personal information an entrant provides is subject to Luminato’s Privacy Policy which is set out at: https://luminatofestival.com/Privacy-Policy 
  1. By entering this Contest, entrants release and hold harmless the Contest Sponsor, its advertising and promotional agencies and the Contest judge(s) (if applicable), their affiliates and respective directors, officers, owners, partners, employees, agents, dealers, representatives, successors and assigns (collectively the “Releasees”) for and from any damage, loss or liability to person or property, due in whole or in part, directly or indirectly, by reason of entering the Contest, the acceptance, possession, use or misuse of any prize (in the case of the winner), or while preparing for or participating in any Contest or prize (in the case of the winner) related activity. Any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with entering this Contest, but in no event, shall include legal fees. 
  1. This Contest will be run in accordance with these rules, subject to amendment by the Contest Sponsor. Entrants must comply with these rules, and will be deemed to have received and understood the rules by participating in the Contest.  The terms of this Contest, as set out in these rules, are not subject to amendment or counter-offer, except as set out herein. 
  1. The Releasees assumes no responsibility for failure of the internet or the website during the promotional period, for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, access providers, computer equipment, software, failure of any email or traffic congestion on the internet or at any website, or any combination thereof including any injury or damage to an entrant’s or any other person’s computer related to or resulting from playing or downloading any material in the promotion. If for any reason the Contest is not capable of running as planned, including due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other cause beyond the reasonable control of the Contest Sponsor that corrupts, impairs or affects the administration, security, fairness, integrity, or proper conduct of this Contest, the Contest Sponsor reserves the right, in its sole discretion, to cancel, terminate, modify, extend or suspend the Contest and/or prizes.  In such event, the Contest Sponsor may award the prize by randomly drawing a winner from among all eligible entries received up until the time of termination.  The Contest Sponsor reserves the right to disqualify, from this Contest and future contests of the Contest Sponsor, any individual who: (i) tampers with or in any way corrupts the entry process or the administration of the Contest; (ii) is attempting to deliberately damage any web site or undermine the legitimate operation of the Contest by cheating, hacking, deception, or any unfair playing practices (including the use of automated quick entry programs); or (iii) is intending to annoy, abuse, threaten or harass any other entrant or the Contest Sponsor’s representatives, as determined in the Contest Sponsor’s sole discretion. Any such attempt is a violation of criminal and civil laws and should such an attempt be made, the Contest Sponsor reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution. 
  1. If the identity of an entrant is disputed, the authorized account holder of the e-mail address submitted at the time of entry will be deemed to be the entrant.  The individual assigned to the e-mail address for the domain associated with the submitted e-mail address is considered the authorized account holder. A selected entrant may be required to provide proof that he/she is the authorized account holder of the e-mail address associated with the selected entry.  All entries must be submitted from a valid e-mail account that may be identified by reverse domain name search. The sole determinant of time for the purposes of receipt of a valid entry in this Contest will be the contest server machine(s). 
  1. CONSTRUCTION – These rules and all matters related to the Contest shall be governed by and construed under the laws of the Province of Ontario, without regard to conflicts of laws principles. You irrevocably waive any objection on the grounds of venue, forum non-convenience or any similar grounds and irrevocably consent to service of process by mail or in any other manner permitted by applicable law and consent to the jurisdiction of the courts of the Province of Ontario.   
  1. Any litigation respecting the conduct or organization of a publicity contest may be submitted to the Régie des alcools, des courses et des jeux for a ruling. Any litigation respecting the awarding of a prize may be submitted to the board only for the purpose of helping the parties reach a settlement. 

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