Festival Accessibility

Our Commitment Our Commitment

Luminato and its artistic and venue partners are committed to being a festival that is accessible to everyone, including people with disabilities. Care and consideration has been taken in planning our festival to ensure, wherever possible, that:

  • Our programs and services are provided in a manner that respects the dignity and independence of people with disabilities
  • Our programs and services for people with disabilities and others are integrated, allowing all an equal opportunity to participate in and benefit from the festival
 

Venues Venues

We have various venues throughout Toronto and each venue has different accessibility features. Advance information about each venue’s accessibility features is available here to help you plan your visit to the festival.
 

Tickets How to order tickets

You can purchase Luminato tickets through our website or call the Luminato Box Office at 416 368 3100 x254. We accept TTY calls from all Relay Service Providers.

If you require spaces for mobility devices, such as a wheelchair or scooter, or a service animal or a seat for a support person, please call our box office to book your tickets and advise the ticket agent at the time of purchase. For most ticketed events, our venues have designated spaces to accommodate persons using mobility devices, with a service animal or accompanied by a support person.

Be sure to order your tickets early as there are a limited number of accessible seats in each venue.
 

Specialized PerformancesSpecialized Performances

Among our new accessibility initiatives this year we are offering three specialized performances:

King Arthur’s Night
Berkeley Street Theatre
June 18  2 PM

More information

A Relaxed Performance for patrons with an Autistic Spectrum condition, sensory or communication disorder, a learning disability, or anyone who would benefit from a more relaxed environment.

 

Notes of a Native Song
The Famous Spiegeltent,
David Pecaut Square
June 18
More information

An American Sign Language (ASL) interpreted performance.

En avant, marche!
Bluma Appel Theatre,
St. Lawrence Centre for the Arts
June 24  8 PM
More information

An Audio Described Performance for patrons who are blind or have vision loss.

 
SUPPORTED BY

​Ontario Trillium Foundation
 

Magnifying Sheets Magnifying Sheets

Magnifying sheets may be borrowed from the House Manager.
 

Service Animals Service Animals

Service animals are welcome in areas/premises that are open to the public. If you will be bringing a service animal to a show, please call us at 416 368 3100 x254 so we can book a suitable seat.
 

Visitors to Toronto Visitors to Toronto

Toronto is proud to be an accessible destination, accommodating travelers of varying needs. Take charge of your travel needs by consulting The Canadian Travel Agencies guide for those with special requirements. For accessibility standards in Ontario, please visit CWDO.org.
 

Resources Accessibility Resources

  • AccessTO – A blog-based website for reviews of the physical environments in Toronto including restaurants, bars and concert venues.
  • Planat and Access Me Now – Online tools that allows you to view and rate the accessibility of places worldwide, including many Toronto venues.
  • AXS Map  - A world-wide site allows you to find accessible businesses in Toronto and other cities across the world.
  • Learn more about Toronto Pearson Airport’s accessibility.
  • Learn more about Metro Toronto Convention Centre’s accessibility.
 

Transportation Accessible Transportation

Learn more about Toronto Transit Commission’s accessible transit services.

Dignity Transportation is Ontario’s largest transportation provider for those with special needs. Tourists with disabilities may also use the city’s Wheel-Trans service for a two week period each year. Tourists must be registered with the specialized transit service where they live. Call Wheel-Trans reservations at 416 393 4222 to set up your temporary service any time after 12 PM EST.
 

Questions Questions

Please contact Stephen Barber at accessibility@luminato.com or 416 368 3100 x254.

We welcome your feedback as we strive to expand our accessibility offerings in the coming years.

All questions and concerns received will be acknowledged within a maximum of two business days from the date of receipt. Response time to such submissions will be dependent on the complexity of the issue.